Limited Warranty. The following chart illustrates the differences between warranties: For complete details on AOC’s Re-Spawned Gaming Monitor Warranty, click here. my friend who's a lawyer believes more people should use legal services as often as they can - it should be a regular thing like going to the gym. Specific criteria which need to be verified to result in a DOA-OK, Monitors which do not meet all criteria are DOA-NOK. AOC's 16T2 expands your working and gaming space in an instant. This coverage can be used one time, for a period of up to one year. Yes, this is seeming super entitled. To obtain warranty … A proof of purchase (POP) must be provided for you to apply for a DOA request and your defective product must be returned completely in the original box with all the accessories included. Our Certified Service Partner will contact you with an estimate quotation for a service or a repair solution for you to decide accordingly. All accessories (stand, cables, remote) are available with the product in the box. By using our Services or clicking I agree, you agree to our use of cookies. Mehr entdecken. Transportation charge to out-lying island will be borne by customers. If even one pixel on your AGON or AOC Gaming monitor is dead or “bright,” we will send your customer a replacement monitor – right away. The … It will launch on August 30 at PAX-West, and all AGON or AOC Gaming (G-Series) monitors purchased on or after January 1, 2019 will be covered. Three years warranty on LCD monitor or LCD TV, including parts and labor. EPI also provides … In case of a missing proof of purchase (POP), the warranty period is considered to have started from the date of manufacturing indicated on the product or from the serial number of the … Connect to a laptop or smartphone via USB-C within seconds and is … 48 months from end user invoice date for the monitor. Because that could be over a year and I don't know what my living situation will be. "they are trying to honour a warranty but not to your standards. it's because most people here realize we are in pandemic and things work differently now everywhere, AOC: "Replacement monitors will ship out shortly after the claim is made, without waiting to receive the old monitor.". If you read the entire post, you will see that they are not honoring the warranty. We stand behind the quality of every monitor with a generous 3 years warranty. For AOC monitors we follow Pixel Policy -ISO 9241-307 Class 1. As such, AOC cannot guarantee that the return unit to our customers will be 100% free of pixel defects or have fewer numbers of defects than the accepted standard of non-performing pixels as outlined before. The "Customer" who purchases and paid for AOC products from AOC´s authorized distributor and is the original end-user purchaser of the AOC products. For any additional help or for questions regarding the Re-Spawned warranty program, please contact us: Web form https://us.aoc.com/en/service-contact. Did they breach their own warranty? For AOC monitors we follow Pixel Policy -ISO 9241-307 Class 1. I think so. AOC offers 30 days zero bright dot guarantee (ZBD) applied to the full range of AOC LED monitors from end-user invoice purchase date. Above 40" 2K 25"~27" ESSENTIAL MONITOR We stand behind the quality of every monitor with a generous 3 years warranty. AOC will entertain any warranty request concerning non-performing pixels. The customer must present a valid original invoice. Upon failure to present the invoice, customer must pay for the costs of the services provided. Please click the link below for warranty details: CID or customer damage is not covered under warranty. AOC offers 30 days ZERO DEAD PIXEL GUARANTEE applied to the full range of AOC LED monitors from end-user invoice purchase date. 4. MOST POPULAR MONITOR. AOC offers 30 days zero bright dot guarantee (ZBD) applied to the full range of AOC LED monitors from end-user invoice purchase date. Strahlende Bilder und Spitzenleistung auf einem 27” UHD 4K-Monitor. AOC warrants this product to be free from defects in material and workmanship for a period under. AOC is a global monitor brand focused on delivering an exceptional viewing experience to our millions of loyal customers worldwide. OFFICE MONITOR. You also said in your title that they are refusing to honour the warranty, yet they are trying to honour a warranty but not to your standards. Any additional visits required as a consequence of you Nope, read the entire post before commenting, don't just skim it. All premium AGON monitors are now covered by the AOC Re-Spawned Warranty for 4-years from purchase date. Press J to jump to the feed. Putting a hold on a credit card is not part of the warranty, being unable to do so is not a valid reason to refuse because they won't be doing that at any time. The standard warranty period for AOC monitors is three years from the date you purchased. Bright Full Pixel: all 3 Sub Pixel Red Green Blue are permanently lit, which creates a Bright Full Pixel, Black Full Pixel: all 3 Sub Pixel Red Green Blue are permanently unlit, which creates a Black Full Pixel, Sub Pixel: all other combinations of lit and dark Sub Pixels appear as other colors. However, it should be noted www.aocmonitor-anz.com that non-performing pixels are innate within the current LED panel manufacturing process. Within the warranty period, any AOC displays with manufacturing defects or faulty components will be repaired or replaced at no additional charge. Home of the computer component that you see most, your Monitor. It will launch on August 30 at PAX-West, and all AGON or AOC Gaming (G-Series) monitors purchased on or after January 1, 2019 will be covered. I don't get why you're getting hate here when one of the main selling points of the Agon monitors is this expedited replacement feature. The proof of purchase (POP) documents have been altered in any way or made illegible; The model-and/or serial number on the product has been altered, removed or made illegible; Unauthorized service organizations or persons have carried out repairs or product modifications and alterations; The defect is caused by abuse or misuse of the product or by environmental conditions that are not in conformance with the recommended operations of the product; The defect is caused by connection to peripherals, additional equipment or accessories other than those recommended in the user manual; The defect is caused by an external enclosure, assembled around the product which has not been recommended in the user manual; The product has been damaged -including but not limited to damage by pets, lightning, abnormal voltage, water or fire, natural disaster or transport accident; The product is defective due to wear of parts, which can be considered as consumable parts by their nature; The product does not function properly because it was not originally designed, manufactured, approved and/or authorized for the country where you use the product, which might occur in instances where the product has been purchased in another country other than that of its intended use. Types of Pixel Defects with acceptable level. The perceived issue is due to a missing accessories which can be send to the customer. The "Customer" who purchases and paid for AOC products from AOC´s authorized distributor and is the original end-user purchaser of the AOC products. You must ensure you are available when the service centre's representative arrives to collect or deliver the monitor. Your warranty applies when the product has been handled properly for its intended use and in accordance with the operating instructions. Simply because they are used to help the website function, to improve your browser experience, to integrate with social media and to show relevant advertisements tailored to your interests. **Subject to local warranty conditions by law. AOC warrants this product to be free from defects in material and workmanship for a period under.

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